But I Have to Buy Links, Ads, and Exposure, Because My Customers Won’t Amplify My Content – Whiteboard Friday

Posted by randfish

We hear frequently from marketers who are frustrated that their audiences aren’t sharing their content, making them think the only way to promote their brands is to pay for exposure. In today’s Whiteboard Friday, Rand shows you a new way to think about your marketing that may be just the solution.

For reference, here’s a still of this week’s whiteboard!

Video Transcription

Howdy Moz fans, and welcome to another edition of Whiteboard Friday. So last week I was in Minneapolis for the MnSearch Summit, and it was a very impressive event. But I had a number of conversations with folks there. I talked about some content marketing and SEO stuff in one of my keynotes, and what I heard was something that I’ve heard many, many times over the years. That was nearly this exact phrase: “But I have to have to buy links or ads or exposure because my customers won’t amplify or share my content.”

You’ve probably heard this too if you work in marketing, or maybe you’re in this world. Maybe you watch Whiteboard Friday sometimes, and you think to yourself, yeah, that’s great when you talk about how your customers are going

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August 29, 2014  Tags: , , , , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments

Customer Journey Maps – Whiteboard Friday

Posted by kerrybodine

At every stage in the marketing funnel, it’s crucially important to empathize with your customers’ interactions with your business, feeling great about the high points and frustrated by the lows. In today’s Whiteboard Friday, MozCon 2014 speaker Kerry Bodine shows us all about customer journey mapping—a tool that allows us to visualize and learn from those experiences.

Video transcription

Hi, I’m Kerry Bodine. I am a customer experience consultant, and I am the co-author of a book called “Outside In.” The subtitle of the book is “The Power of Putting Customers at the Center of Your Business.” That’s really what I am all about. I try and help companies to take customer knowledge, customer insights and really bring it into their organization, so that they can become more customer-centric.

What I’d like to share with you today is a tool from the customer experience world that I think is really critical for every marketer out there to understand. It is called a “customer journey map.” Really simply, all a journey map is, is it’s an illustration that shows all the different steps that your customers go through as they do business with you over time.

In addition to showing

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August 22, 2014  Tags: , , , ,   Posted in: SEO / Traffic / Marketing  No Comments

Link Echoes (a.k.a. Link Ghosts): Why Rankings Remain Even After Links Disappear – Whiteboard Friday

Posted by randfish

One of the more interesting phenomena illustrated by Rand’s IMEC Lab project is that of “link echoes,” sometimes referred to as “link ghosts.” The idea is that if we move a page up in rankings by pointing links to it, and then remove those links, the bump in rankings often remains.

In today’s Whiteboard Friday, Rand explains what’s going on.

One quick note: Rand mentions a bit.ly link in this video that isn’t quite accurate; here’s the correct one. =)

For reference, here’s a still of this week’s whiteboard!

Video Transcription

Howdy Moz fans and welcome to another edition of Whiteboard Friday. This week I’m going to talk a little bit about link echoes. This is the reverberation of the effect of a link across Google’s link graph and across the rankings, that has an impact even after a link has been removed. In the past, we have also referred to these as link ghosts, but I think link echoes is actually a much better name. I appreciate some folks pointing that out for me.

Let me show you exactly what I’m talking about. So, as you might know, I’ve been running a number of

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August 15, 2014  Tags: , , , , , , , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments

I See Content Everywhere – Whiteboard Friday

Posted by MarkTraphagen

Most of us who work in content marketing have felt the strain that scaling puts on our efforts. How on Earth are we supposed to keep coming up with great ideas for new pieces of content? The answer is, in some sense, all around us. In today’s Whiteboard Friday, MozCon community speaker Mark Traphagen shows us how to see the world in a different way—a way that’s chock full of content ideas.

Heads-up! We’re publishing a one-two punch of Whiteboard Fridays from our friends at Stone Temple Consulting today. Be sure to check out “Content Syndication” by Eric Enge, as well!

For reference, here’s a still of this week’s whiteboard!

Video transcription

Hey, hello. I’m Mark Traphagen from Stone Temple Consulting, and welcome to this week’s Whiteboard Friday. I want to talk to you today, starting out, about a movie that I hope you’ve all seen by now, because this should not be a spoiler alert. I’m not even going to spoil the movie, but it’s “The Sixth Sense.”

Most of you know that movie. You’ve seen it and remember it. The little kid who says that creepy thing: “I see dead people.”

What I want to

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August 9, 2014  Tags: , , ,   Posted in: SEO / Traffic / Marketing  No Comments

Syndicating Content – Whiteboard Friday

Posted by Eric Enge

It’s hard to foresee a lot of benefit to your hard work creating content when you don’t have much of a following, and even if you do, scaling that content creation is difficult for any marketer. One viable answer is syndication, and in this Whiteboard Friday, Eric Enge shows you both reasons why you might want to syndicate as well as tips on how to go about it.

Heads-up! We published a one-two punch of Whiteboard Friday videos from our friends at Stone Temple Consulting today. Check out “I See Content (Everywhere)” by Mark Traphagen, too!

For reference, here’s a still of this week’s whiteboard!

Video transcription

Hi everybody. I’m Eric Enge, CEO of Stone Temple Consulting. Welcome to another edition of Whiteboard Friday, and today we’re going to be talking about syndicated content. I probably just smeared my picture, but in any case, you hear about syndicated content and the first thing that comes across your mind is, “Doesn’t that create duplicate content, and isn’t somebody going to outrank me for my own stuff?” And it is a legitimate concern. But before I talk about how to do it, I want to tell

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August 8, 2014  Tags: , , ,   Posted in: SEO / Traffic / Marketing  No Comments



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