Fighting Review Spam: The Complete Guide for the Local Enterprise

Posted by MiriamEllis

It’s 105 degrees outside my office right now, and the only thing hotter in this summer of 2017 is the local SEO industry’s discussion of review spam. It’s become increasingly clear that major review sites represent an irresistible temptation to spammers, highlighting systemic platform weaknesses and the critical need for review monitoring that scales.

Just as every local brand, large and small, has had to adjust to the reality of reviews’ substantial impact on modern consumer behavior, competitive businesses must now prepare themselves to manage the facts of fraudulent sentiment. Equip your team and clients with this article, which will cover every aspect of review spam and includes a handy list for reporting fake reviews to major platforms.

What is review spam?

A false review is one that misrepresents either the relationship of the reviewer to the business, misrepresents the nature of the interaction the reviewer had with the business, or breaks a guideline. Examples:

  • The reviewer is actually a competitor of the business he is reviewing; he’s writing the review to hurt a competitor and help himself
  • The reviewer is actually the owner, an employee, or a marketer of the business he is reviewing; he’s
  • Read the rest

July 18, 2017  Tags: , , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments

Local SEO Spam Tactics Are Working: How You Can Fight Back

Posted by Casey_Meraz

For years, I’ve been saying that if you have a problem with spammers in local results, you can just wait it out. I mean, if Google cared about removing spam and punishing those who are regular spammers we’d see them removed fast and often, right?

While there are instances where spam has been removed, it seems these are not fast fixes, permanent fixes, or even very common. In fact, they seem few and far between. So today I’m changing my tune a bit to call more attention to the spam issues people employ that violate Google My Business terms and yet continue to win in the SERPs.

The problems are rampant and blatant. I’ve heard and seen many instances of legitimate businesses changing their names just to rank better and faster for their keywords.

Another problem is that Google is shutting down MapMaker at the end of March. Edits will still be allowed, but they’ll need to be made through Google Maps.

If Google is serious about rewarding brands in local search, they need to encourage it through their local search algorithms.

For some people, it’s gotten so bad that they’re actually suing Google. On January … Read the rest

March 28, 2017  Tags: , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments

We Fought the Comment Spam (and the Comment Spam Didn’t Win)

Posted by FeliciaCrawford

All across the Internet, comments sections are disappearing.

From your high-profile news sites to those that share the online marketing space, more and more sites are banishing that unassuming little text box at the bottom of a post. And frankly, it’s not hard to understand why.

First, you have your good ol’-fashioned spam comments. These are the commenters that hold dear the idea that those nofollowed comment links are valuable:

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The usual.

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Spicing it up a bit with some solid industry advice.

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Really going for the gold!

Then you have your thin comments. Often left with (we assume) good intentions, they don’t add much value to the discussion:

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These poor souls usually end up with a lot of downvotes, and if they receive upvotes, it’s often a clear sign that there’s a nefarious MozPoint scheme afoot.

Sometimes even the best of us are lured by the glamour of spamming:

Finally, lest we forget, you have your inflammatory comments. Those comments that, although perhaps on-topic, are derailing or just downright unkind. We don’t get too much of that here on the Moz blog, thank goodness (or thank TAGFEE), but I’m sure we’ve all read enough … Read the rest

October 11, 2016  Tags: , , ,   Posted in: SEO / Traffic / Marketing  No Comments

Stop Ghost Spam in Google Analytics with One Filter

Posted by CarloSeo

The spam in Google Analytics (GA) is becoming a serious issue. Due to a deluge of referral spam from social buttons, adult sites, and many, many other sources, people are starting to become overwhelmed by all the filters they are setting up to manage the useless data they are receiving.

The good news is, there is no need to panic. In this post, I’m going to focus on the most common mistakes people make when fighting spam in GA, and explain an efficient way to prevent it.

But first, let’s make sure we understand how spam works. A couple of months ago, Jared Gardner wrote an excellent article explaining what referral spam is, including its intended purpose. He also pointed out some great examples of referral spam.

Types of spam

The spam in Google Analytics can be categorized by two types: ghosts and crawlers.

Ghosts

The vast majority of spam is this type. They … Read the rest

August 12, 2015  Tags: , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments

New Features in OSE’s Spam Score & the Mozscape API

Posted by randfish

This week, we launched a feature inside Open Site Explorer that I’m very excited about – the Spam Score Histogram, found by clicking on the “spam analysis” tab:

The histogram is particularly useful for visualizing the distribution of potentially spammy links that show up in a site’s link profile. Above, for example, we’re looking at Moz.com, with a strong distribution of sites that have 0-5 spam flags. According to our research, that means the vast majority of those sites are unlikely to be penalized or banned by Google.

For more detail on Moz’s Spam Score, check out the original blog post and my Whiteboard Friday.

The new histogram view lets us do nice comparisons like these:

Houzz.com has a very large list of sketchy-looking sites linking to them (many seem to be very thin content sites from China, curiously).

Competitor (well, sort-of-competitor), Porch.com, has a much smaller link profile with a very different distribution. Their link profile looks even healthier than Moz’s to me!

But, the new spam score histogram isn’t the only new feature. We’ve also got a new power available to API users – the ability to query data from the previous … Read the rest

June 17, 2015  Tags: , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments



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