How To Support Data with Real-Life Interviews – Whiteboard Friday

Posted by rcancino

With all the data that today’s marketers can access, there’s often still no substitute for the quality of information you can get from interviewing real people. In today’s Whiteboard Friday, we welcome Rebekah Cancino — a partner at Phoenix-based Onward and #MozCon 2016 speaker — to teach us the whys and hows of great interviews.

Click on the whiteboard image above to open a high resolution version in a new tab!

Video Transcription

Hi, Moz fans. I’m Rebekah Cancino. I’m a partner at Onward, and I lead content strategy and user experience design. Today I’m here to talk to you about how to support the data you have, your keyword data, data around search intent, analytics with real life user interviews.

So recently, Rand has been talking a little more about the relationship between user experience design and SEO, whether it’s managing the tensions between the two or the importance of understanding the path to customer purchase. He said that in order to understand that path, we have to talk to real people. We have to do interviews, whether that’s talking to actual users or maybe just people inside your company that have an understanding of … Read the rest

September 16, 2016  Tags: , , , , ,   Posted in: SEO / Traffic / Marketing  No Comments



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