Archive for August 19, 2012

Need Help with PRO? Introducing the Help Hub!

Posted by Kenny Martin

At SEOmoz, we know that learning complex software applications can be time consuming and challenging, kind of like playing chess with a Wookie. Having well-written and comprehensive onboarding materials can help to decrease the learning curve, thus preventing droid dismemberment. Excellent documentation, videos, and "getting started" guides are a key differentiator between software that is successful and software that slowly fizzles away.

We've gone to great lengths to bring knowledge to the SEO and inbound communities with our daily blog articles and handy Beginner's Guide to SEO. However, getting up to speed with our PRO application has been a challenge for all of us.

We're happy to announce that the previous PRO challenge ends today. Introducing: the new SEOmoz Help Hub!

This project has been at the forefront of our Help Team for the past six months. You may have seen me around the blog before; I'm Kenny, and I designed the look and feel of our new Help home base. The walkthroughs, videos, and screenshots are by my fellow helpster, Nick Sayers, our Communications Chief. Together with the rest of the Help Team, we'll be working to bring you the most … Read the rest

August 19, 2012  Tags: , ,   Posted in: SEO / Traffic / Marketing  No Comments



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